General conditions

1. Preamble

The tourist facilities accessible via the site www.aeroports-voyages.fr are presented by the company VTLC, Sarl which has 10,000 euros of capital and whose headquarters is located at 2405 route des Dolines - Le Drakkar – CS 10065- 06902 Sophia Antipolis Cedex – France, RCS Grasse B 482 516 200 and furnished by the service providers referenced by VTLC (the PUBLISHER) .

The object of these Conditions is to define the terms and conditions under which on the one hand, VTLC, hereinafter called the PUBLISHER, puts the internet site www.aeroports-voyages.fr and its services at its Users’ disposition, and on the other hand, the way in which the Users accesses the site and use its services.

www.aeroports-voyages.fr is a search site offering connections with various online tourist services providers. Each service provider that the User is connected with has its own general and specific conditions of sales which are brought to the User’s attention and must be accepted by the User prior to each online booking or purchase.

Any connection to the site is subject to compliance with these conditions.

Simply by accessing and/or browsing the PUBLISHER’s site at the following URLwww.aeroports-voyages.fr , and any associated domains, Users declare their acceptance of all the conditions below.

2. Access to services - definitions

The internet site www.aeroports-voyages.fr is independent from airports and facilities offered by the Service Providers that it references. It offers Users the ability to search for information on flights, airlines, travel, hotels, stays and services available when departing from or arriving at the main French airports. To facilitate the organisation of the User’s trips, the PUBLISHER offers content and services which are supplied by third parties.

- Site: Internet site www.aeroports-voyages.fr, its possible sub-domains and its extensions of associated domains.
- Customer or User: Any person visiting the Site to conduct a Search.
- Search: any visit to the Site carried out by the User with the objective of finding the best service offered by the referenced Service Providers.
- Order/reservation: any definitive purchase by the Customer of a Service from a Service Provider
- Delivery: service researched on the site and provided to the Customer by a Service Provider such as package tours, accommodation, airline tickets etc.
- Service Provider: any provider of services sought by the Customer, such as airlines, hotels, transporters etc.
- Description: a sheet describing the characteristics of each product published via the Site and providing a reference to the date of the Order, as well as part of the information previously communicated to Customers.
- Package tour: service composed beforehand or assembled by the Customer which includes the provision of transportation, accommodation or other significant services, for more than 24 hours and offered at an inclusive price by a referenced Provider .

3. Service for searching for and booking of airline tickets and hotels

Aéroports Voyages has engaged the services of the company Go Voyages to include a service for searching and booking of tickets of aeroplanes and hotels accessible from the site www.aeroports-voyages.fr. Users who wish to book and purchase airline tickets and hotels, recognise, and expressly accept, before going ahead with the reservation, that such purchase is entirely and exclusively subject to the general and specific conditions of Go Voyages, hereinafter referred to as the "terms and conditions for reserving and purchasing travel tickets". Therefore, Users are fully informed, that neither www.aeroports-voyages.fr nor its partners can be held responsible for any error in the services provided by Go Voyages.

Price information on the "offers" page of the www.aeroports-voyages.fr site is provided by Go Voyages. The prices are stated including taxes, per person, and for a round trip flight. This information is updated regularly and corresponds to prices found on the Internet; it does not in any way constitute guaranteed availability.
General Sales Conditions Go Voyages

4. Hotel search and booking Service

Aéroports Voyages’ hotel search and reservation service is insured by the company booking.com. Prices indicated include tax. The general conditions of booking.com are accessible through the link below and are subject to acceptance just before booking online, Users of this service accept them without reservation. General Sales Conditions Booking.com

5. Posting scheduled flight information Service

This service, presented in the form of lists by countries/destinations, is based on data provided by OAG Aviation Worldwide. It presents a schedule of direct flights arriving and departing from French airports, published by scheduled airline operators, not including special itineraries, such as charters, which could also be posted by their site administrators.
The data is regularly updated, however Users acknowledge that the information given is only indicative and that VTLC cannot be held responsible, especially but not exclusively, for any loss, cost or damage arising from errors or omissions in the data presented in the case of modification from OAG or companies whose flights are listed.

6. Hotline Service

An assistance hotline service is provided by the company Newtech Interactive, a company authorised to operate the 0899 numbers necessary to contact the hotline (rate 1.35 Euros including tax per call and 0.34 Euros including tax per minute).
The purpose of this service is to offer an assistance hotline to connect Users with the providers on the www.aeroports-voyages.fr site, or if necessary, with the PUBLISHER’s information telephone service. Users are informed of the hotline conditions both in writing and by a telephone message. THE PUBLISHER does everything possible to continuously update the data set, and deliver the best quality service at all times. If, despite this special attention, an anomaly is found, Users are requested to report it immediately to the PUBLISHER through this online form so that it can be corrected as quickly as possible.

7. Intellectual Property

The PUBLISHER is the licensee of all intellectual property rights (such as copyright and related rights, trademarks rights, rights of database producers) both on the structure and on all the content (such as images, sounds, videos, photographs, logos, trademarks, graphics, tools, software, documents and all other data) of the www.aeroports-voyages.fr site.

The PUBLISHER’s AEROPORTS VOYAGES trademarks and logotypes are registered trademarks. Any unauthorised reproduction of these trademarks, logos, and distinctive signs constitute an infringement liable to criminal sanctions. Offenders may be prosecuted under civil and criminal law and may incur penalties provided for in articles L. 335.2 and L. 343.1 of the French intellectual property code.
The Site mentions or indicates trademarks or logos of the providers on the Site, where necessary, those providers retain their full intellectual property rights over the said trademarks and logotypes.
also, the PUBLISHER produces the www.aeroports-voyages.fr site’s databases. Consequently, any extraction and/or use of the database(s) within the meaning of Articles L 342-1 and L 342-2 of the French intellectual property code is prohibited. Users acknowledge that they have read the technical features of the equipment and systems used to provide the www.aeroports-voyages.fr site’s services. All the information, the content, the files, software and equipment offered by the PUBLISHER are protected by French and international law concerning intellectual property and copyright.
Users declare that the contact details they submit to the Site are legitimate and correct. Users may not use or transmit data and information which violate the rights of other people, except after obtaining their explicit consent. Users are responsible for all the content, data, documents or information of any nature offered, used and / or implemented on the Site.
Users guarantee that the information transferred in the context of updates do not infringe the rights of third parties. Users also indemnify the PUBLISHER against any recourse in claims of any nature; including claims for damages that a third party could make due to the fraudulent use of any registered personal data.
Users thus assume all financial and other consequences resulting from fraudulent use of any kind of data transferred to the Site and indemnify the PUBLISHER of all convictions and any potential defence charges resulting from such legal claims made by third parties.

8. Hypertext Links- hyperlinks

The www.aeroports-voyages.fr site may contain hypertext links to other sites on the Internet. By linking to these other site you leave the www.aeroports-voyages.fr site. A link to the Site’s home page can be created without the express permission of the PUBLISHER. No authorisation or request for prior information is required by the PUBLISHER in respect of a site that wishes to establish a link to the PUBLISHER’s site. However, it is prudent to view this site in a new browser window. However, the PUBLISHER reserves the right to request the removal of a link that he does not consider to be consistent with www.aeroports-voyages.fr site’s purpose.

9. The PUBLISHER’s responsibility

The information and/or material contained on this site and/or accessible through this site is taken from sources considered to be reliable.
However, this information and/or documentation is liable to contain technical inaccuracies and typographical errors. The PUBLISHER reserves the right to correct any errors when they are brought to his attention.
Checking the accuracy and relevance of the information and/or documents made available on this site is highly recommended. The information and/or documents available on this site are subject to change at any time, and may be subject to updates. In particular, they may have been updated between the time they were downloaded and the time that the User has access to it.
Using information and/or documents available on this site is done with the User’s full and sole responsibility, who assumes all consequences that may arise therefrom, without the PUBLISHER being sought as responsible, and without any remedy against him. It is also stated that any purchase from the www.aeroports-voyages.fr site can only be concluded after full acceptance of the general sales conditions concerning the service.
The PUBLISHER may in no case be held responsible for any damage of any kind resulting from the interpretation or use of the information and/or documents available on this site.

10. Rules of Internet usage

Users declare acceptance of the characteristics and limitations of the Internet, and in particular recognise that the PUBLISHER assumes no responsibility for the services accessed through the Internet and has no control in any way whatsoever over the nature and the characteristics of the data transferred via its data centre facilities.
Users acknowledge that data circulating on the Internet is not protected especially against possible misuse. The use of Aéroports Voyages’ logo establishes a simple presumption of validity. Any information deemed sensitive or confidential by the User is disclosed at the User’s own risk.
Users acknowledge that data circulating on the Internet might be regulated in terms of use or be protected by property rights.
Users are solely responsible for the use of the data consulted, questioned and transferred onto the Internet.
Users acknowledge that the PUBLISHER has no control over the content of services accessible on the Internet

11. Access to the site

11.1. Access configuration

The PUBLISHER is available on the Internet, to access it you have to have access to the internet and the necessary equipment (computer, tablet, Smartphone, software etc.) allowing you to download the digital data needed. You must create your Member account and log in to interact using dedicated email with the Service Provider and make the appropriate order.

11.2. The Site’s accessibility and technical operation

We are committed to putting in place all reasonable resources to ensure that the www.aeroports-voyages.fr site is fully operational 24/7. We do not guarantee that operation of the Site is continuous and error free. The PUBLISHER cannot be held responsible for the Site’s unavailability, disruption or malfunction for any reason, and especially in the event of failure of the ISP, its host, third party intrusion or force majeure. The PUBLISHER cannot be held responsible for any inconvenience or damage arising from using the Internet, including computer viruses or spyware.
The PUBLISHER can interrupt access to its site at any time, particularly for maintenance and upgrade operations, or for any other reason, including technical. The PUBLISHER is in no way responsible for the consequences suffered by Users or any third party.
It should be noted that the PUBLISHER may terminate or modify the characteristics of these services at any time, without prior notice. You accept that the PUBLISHER or its suppliers will on no account be held responsible for any direct or indirect damage to equipment whether tangible or intangible of whatever nature, arising or resulting from the use or inability to use the www.aeroports-voyages.fr site.

11.3. Refusal, suspension and interruption of access

The PUBLISHER is free at any time to refuse, interrupt or suspend access to all or part of the site or services, particularly for operational reasons or for maintenance, or to change, suspend or to delete the site and put an end to its Internet publication without the Users being entitled to claim any compensation.

11.4. Free access to certain categories of services

The PUBLISHER provides free access to visitors and Users of general information services i.e. the services are free of charge, without the need to login or create an account.

12. Protection of personal data

Users are entirely responsible for the data communicated to the PUBLISHER and declare on each visit that the data provided is complete and accurate. In accordance with article 34 of the French data protection act, 6 January 1978, Users are informed that the personal information marked as mandatory on the forms and collected on the Site is necessary for its use. This information is intended exclusively for the PUBLISHER and its contractual partners for the purpose of implementing these Conditions.
The personal information database created when an order is placed is confidential.

THE PUBLISHER also ensures the confidentiality of personal data collected (names, email addresses and passwords) when registering for its services. Only the addresses of Users who have subscribed to "partner deals" (by ticking the box "I agree to receive offers from www.aeroports-voyages.fr partners") will have their address disclosed to third parties.

In order to respect Site Users’ privacy, the PUBLISHER undertakes to ensure that collection and processing of personal information carried out on the Site, is in accordance with sections 78-17 dated January 6th 1978, pertaining to informatics, files and freedoms. As such, the collection and processing of the Site Users’ personal information has been declared to the CNIL by the PUBLISHER (registration in progress). In accordance with article 34 of the French Law "Information Technology and Freedom", The PUBLISHER ensures the Users the right to oppose access, rectify and delete personal data concerning them. Users may require that information concerning themselves is rectified, completed, clarified, updated or deleted if it is inaccurate, incomplete, ambiguous, outdated or if its collection, use, disclosure or storage is prohibited.

CNIL declaration N° 1707796

Users have the opportunity to exercise this right by contacting the PUBLISHER directly:
- by email using this form .
- by post by writing to the PUBLISHER’s address

The PUBLISHER will not disclose personal data provided by Users to third parties, including by email messaging. It will only be used to meet Users’ expectations.

The PUBLISHER cannot guarantee the confidentiality or the deletion of personal data posted voluntarily by the User in his private messages.

The PUBLISHER cannot be held responsible for any "spam" received by Users who have deliberately published their email address online. In accordance with France's Digital Economy Law of 21 June 2004, data that enables User identification (particularly IP addresses) that contributed to the creation of Site content are owned and retained by the PUBLISHER.

Non-personal statistical data (e.g.: number of unique visitors, average number of page views per User) are analysed by the PUBLISHER to see the usage patterns for the Site in order to improve editorial and community content and to inform internal and external advertisers.

13. Cookies

Internet users are informed that a cookie may be automatically installed on their navigation software during Site visits (a cookie is a block of data which does not enable Users to be identified but is used to record information relating to their Site navigation). This cookie generally contains an identification number or code which allows the PUBLISHER to recognise Users when they return to the Site. Implementing these systems enables the PUBLISHER to recover statistical data to improve the Site’s presentation and to better meet internet user’s needs. The data involved is under no circumstances made available to third parties. Browsers have features that allow users to prevent cookies from being saved on their computers, warning the user and giving an option to accept or refuse them. For more information on cookies and on the different requirements mentioned above, users can visit the CNIL internet site at: www.cnil.fr.

14. Applicable Law

This site and the terms and conditions of its use are governed by French law, regardless of where it is used. For any questions relating to these conditions of using of the site, you can write to the PUBLISHER’s address or send him a message through this contact form.

15. Changes to the terms of use

The PUBLISHER reserves the right to change these conditions of use, at any time and without notice, in order to adapt them to the site’s development and/or its operation.

16. Contact

The www.aeroports-voyages.fr Site is edited by the company VTLC
Publishing director: The manager

The www.aeroports-voyages.fr Site is hosted by: OVH, 2 rue Kellermann, 59100 Roubaix - France

Aéroports Voyages will receive any queries, omissions, errors or address corrections by email.

General Conditions Updated March 2015 ©