Questions-Answers



Who are Aéroports Voyages?

Aéroport Voyages is a web portal that makes it easy to investigate flight departure and arrival schedules for mainly French airports, mainland France and overseas departments. It provides information on airports, airlines and their services. The portal also provides a dedicated, secure service for booking airline tickets and hotels.

What types of flights can I find from my airport?

With Aéroports Voyages you can quickly identify all air networks and direct flight programs directly from your home town. You can look for and book your flight from over 500 airlines, including low cost airlines, to your destination with the best possible fares. Some special itineraries for charter flights may not be available.

What services can I book with Aéroports Voyages?

You can look for and book your airline tickets at the best possible fares. Aéroports Voyages also offers online booking for your tailor-made trip combining flights and hotels or simply your hotel.

Can I book with Aéroports Voyages with total peace of mind?

Yes, Aéroports Voyages is associated with Go Voyages, a leader in the sale of travel and holidays on the internet, duly registered and insured in France. This means that you benefit from all the tour operator guarantees, the same fares and high quality customer care.

Are the airline tickets that Aéroports Voyages offer competitively priced?

Yes, with Aéroports Voyages you can quickly identify the most competitive offers. The most attractive air fares rates, including tax, are listed in real time in your search results. In addition, the flight offers ,page, allows you to directly access the best deals and cheapest flights departing from and arriving at your chosen airports. These offers change and are updated constantly. They are the best recorded prices coming directly from the airlines.

How can I find flight information for a particular airline?

On the airline companies page, Aéroports Voyages refer to most of the companies that serve French airports You can view the flight schedule and search for a flight ticket for each airline from the airport of your choice. With one click, you also have access to discount offers from each airline.

Can I earn and use loyalty card air miles from my airline?

Yes, by booking with Aéroports Voyages, you can benefit from accumulated air miles from the reserved airline by stating your customer number on the booking form. However, some special fares do not earn air miles.

Can I make a special request when booking?

Yes, on the booking form. If you cannot find your particular request in the list of choices offered, you can enquire by giving details in the space provided for this purpose, for example to reserve travel for an unaccompanied minor, a passenger with reduced mobility or for transporting an animal, etc.

Are my reservations and bank payments secured?

Yes, completely. By looking for your airline ticket with Aéroports Voyages your booking is through Go Voyages' secure environment. You benefit from the tour operators guarantees as well as the FIA-NET, the internet insurer, ensuring the security of your online transaction payments and purchases.

Can I book extra travel insurance for multirisk or cancellation online?

Yes. To travel with complete peace of mind you can buy insurance at a competitive price using the booking form. You have the choice between a "Multi-risk pack" (cancellation + repatriation assistance) or a "cancellation guarantee". Insurance is optional.

How does the booking process work?

To book, you must complete all the steps to create your booking file. After payment, you will receive a receipt with the complete summary of your order with its status. When you finally validate your payment and your booking file, you will then receive your travel documents by email. Then, in some cases you will be asked to register directly on the airline company's website.

How can I receive follow-up information on my booking file?

Once your booking has been completed, you can us the "Contact us" form on the dedicated contacts section of your booking file which will be sent to you. This form puts you in direct contact with our customer service team. For any other questions you can use the contact form available at the bottom of each page on the Aéroports Voyages site.

Are there any booking fees?

Booking fees may apply for flight bookings only. They are usually related to payments by credit card. In the case of some virtual cards, such as Visa Entropay card, the management fees may be waived. Fees are shown on the search results page and are clearly indicated in the total amount to be paid before you validate your purchase.

Are there fees when paying by credit card?

Credit card fees might apply, they are not systematic. With regard to flight reservations, they are more accurately a management fee. These are offered for Entropay Visa card, within the conditions specified on the flight search results page. Payment fees, or possible reductions applicable to the type of credit card used, are always clearly shown in the total amount payable when selecting the credit card, before you validate your order.

Are airport taxes included in the fares?

Yes, the fares on www.aeroports-voyages.fr are inclusive of all taxes, including airport taxes.

Can I access Aéroports Voyages with my smartphone?

Yes, Aéroports Voyages adapts to your tablet or smartphone's browser size. The site's booking area is under construction. Can I make suggestions, give information? suggestions-information Yes, of course, feedback is always constructive and welcome! Feel free to use our contactform to send us your comments and suggestions. Partners partners Aéroports Voyages offers the opportunity for professionals to reach their target market or to enhance their own offerings with a targeted affiliate service. Contact us to tell us about your projects.

Can I make suggestions, give information?

Yes, of course, feedback is always constructive and welcome! Feel free to use our contactform to send us your comments and suggestions. Partners partners Aéroports Voyages offers the opportunity for professionals to reach their target market or to enhance their own offerings with a targeted affiliate service. Contact us to tell us about your projects.